Chime is a new online bank that’s doing extremely well for itself. Many people love it because it allows you to transfer money between accounts with zero fees. This makes it fantastic to send and receive money when you’re out for lunch or just for selling something to a friend. However, it’s not for everyone. Unfortunately, the process of deleting your Chime account is nowhere near as straightforward as it should be. That’s why we’ve put together a guide for how to delete your Chime account. The steps for doing this are as follows.
How to delete your Chime account:
- Unlink All of Your Accounts From Chime
Before you do anything, unlink every account that is connected to your Chime bank account. This is to avoid any fees being applied and money being mysteriously moved.
- Send an Email to Chime
You need to send an email to [email protected] requesting that they delete your account. Once you’ve deleted it, a follow-up call to them is advised.
- Chase the Customer Support Team
Don’t let up and stay on the customer support team’s back about deleting your account. If you want this done quickly, you need to be proactive.
1. Unlink All of Your Accounts From Chime
This might seem like overkill, but we would highly recommend that you unlink every other account from your Chime bank account before deleting it. You may have cards associated with the account, but you’ll probably have other banks linked to it. The only reason we suggest you unlink them all is to avoid any unnecessary hassle when it comes to accidental fees.
If you want to ensure a smooth deletion, then you need to also transfer all of the money in your Chime account out of it. You could send this to your Paypal account or even your Cash App account. Use our guide to see how you can transfer from Chime to Cash App.
With all of the accounts and cards that were linked to your Chime bank account now unlinked, it’s time to request that the account is deleted.
2. Send an Email to Chime
The only way to delete a Chime bank account is to request that it is deleted. You can do this in two ways, but we’d recommend that you do both for good measure.
The first thing to do is to send an email to Chime themselves. The address to email them is [email protected]. It would help if you made the topic of the email very clear. We suggest, “Request to Delete my Account.” This is short and to the point. It’s also self-evident without the email being opened, so anyone at Chime looking for quick queries to start with will probably pick your email up sooner. We’ve put together a template for what you could send in an email below. Feel free to use it when you contact Chime.
“Dear team,
I am writing to you to request that you delete my Chime bank account.
The details of the bank account that I would like deleted are as follows.
Chime Account Number: (insert your account number here)
My Account Name: (insert your account name here)
Account Address: (Insert your account address here)
The reason I would like yo to delete my account is (insert your reason for deleting the account here).
If you have any questions about this, please do not hesitate to contact me.
Have a great day!
Kind regards
(insert your name)”
3. Chase the Customer Support Team
At this point, many people just sit back and wait. The thing is, you don’t know what’s going on with your account in the meantime. That’s why we suggest that a day or so after emailing Chime, you phone them. The number to call is 1-844-244-6363.
Make sure you have any reference numbers that have been emailed to you handy so that you can reference them as they are requested. Start by asking your account’s status and then move onto how long it will take before it is deleted.
If a few more days go by with no action, then phone Chime again and get to the bottom of why it’s taking so long. You could also send another email with all of the relevant information you have been given about your account being deleted, and chase up the same team by email as well.
It’s in your best interest to get the account deleted as soon as possible after requesting the deletion. The longer the account sits around doing nothing, the more time there is for things to go wrong. By chasing the customer support team in multiple ways, you stand a better chance of a senior manager spotting your request and getting on the case if it’s taking too long.
Conclusion
As long as you follow the steps we’ve laid out above, you should be able to get your account deleted quickly and without issue. Remember to be polite in all communication because it will make it more likely that you’ll get preferential treatment. This is especially important in phone calls because customer support staff get angry calls almost every day. The calls that stand out and that will go to the top of their priority list are the ones for pleasant customers.
