Have you recently been notified that you received some random money in Cash App? You were minding your own business when you received word that someone you didn’t know has sent you some money. While this may not happen on the regular, it can be a bit alarming when it happens. You need to know what to do and how to handle this situation.
The money you received should not be viewed as yours to keep. In most situations, you want to refund the money and block the user who sent it to you. You can contact customer support for more information and guidance. The only safe way to receive random money is through sweepstakes by Cash App.
If you have had random money pop up in your account, here is the breakdown of what you need to do.
What to Do with Random Money on Cash App
Every now and again, you might get a notification from Cash App stating that you have had a deposit from someone you don’t know. This could be a simple accident from someone who may have entered their intended recipient’s username incorrectly. Unfortunately, it could also be a scam.
If you get random money on Cash App, there are a few steps you need to follow.
First, you should refund the money back to the person who sent it to you. If it was indeed an accident, the user who sent it is likely to file a dispute. Cash App will look into it and will likely decide to refund their money back to them.
This can spell problems if you have already spent the money thinking that it was yours to keep. Even if the money is no longer in your account, they can still withdraw it. This may result in your account going into the negative.
Once you refund the money, it is important that you block the user who sent it to you. This is especially true if the username looks a little suspicious to you. Blocking them means that they will never be able to send or request money from you ever again.
It is important to block them because it means you will never be involved with them again. This is significant because they already have some of your personal information: your username, phone number, or Cashtag. You never know what information they may have about you, so it is best to proceed with caution.
How to Block Someone on Cash App
If you find yourself in a situation where you need to block a stranger from sending you random money on Cash App, then you need to know what steps to follow. Fortunately, this is a relatively simple process that takes just a few seconds to complete.
Here are the steps you will need to follow:
- Upon opening Cash App, select Transaction Activity.
- Choose the appropriate account or username you wish to block.
- Click on “More Options.”
- Select “Block this Person.”
- Confirm your selection by clicking “Block” one more time.
Following these five easy steps is all you need to do to block a user from sending you unwanted money in the app.
Contacting Customer Support
If you don’t feel comfortable blocking the person on your own, you might need to reach out for more help. This is especially true if they continue to send you money time and again for no apparent reason.
Contacting Cash App customer support is quick and easy. There are three methods you can use to reach out to a customer service agent about the issue you are facing. You can contact them through the app, over the internet, or by phone.
Many people like the convenience of accessing help directly through the app. They never have to pick up a phone or talk to a live person. If this sounds like it would suit you, here is what you need to do to contact them about the random money you received on Cash App:
- From the Cash App home screen, you need to tap the profile icon.
- Scroll down until you see Cash Support. Click here.
- Tap Something Else.
- Find your specific issue, and then tap Contact Support.
Maybe you prefer to contact them from your computer instead of your phone. You can head to their main help page. Scroll down until you see the Contact Support link at the bottom of the screen. You’ll be asked to log in and then navigate to your specific issue.
If both of these options fail, you can also contact Cash Support via phone. The phone number to call is 1 (800) 969-1940.
How to Get Random Money Safely – Be Aware of Scams
If you are interested in getting random money on Cash App, then you might want to look into their sweepstakes. This is the only truly safe way to add some extra dough to your account. Every once in a while, they will hold periodic sweepstakes through their Twitter account.
It should be noted that you will never have to provide them with personal details on your account in order to claim your winnings. Their customer service support will never ask for your sign-in code or PIN. You will also not be asked to send payment, make a purchase, download another app, or complete a test transaction.
Those who win these random sweepstakes will see money appear in their account from the verified Cash App account. It will be displayed with a blue checkmark so that you know it is from a legitimate source.
Keep in mind that only residents of the United States can participate in these sweepstakes at the moment.
If you want to add cash to Cash App, we have another complete guide that you may enjoy reading!
Random Money on Cash App
No matter how much money you may receive, random money on Cash App should not be viewed as yours to keep. You must take strides to correct it if it was sent in error and block the user in case it is a scam. Customer support is available to help you with this situation as well.